HYPER PETS is very sensitive to the issues of online privacy and electronic security. As we establish and maintain an online relationship with you, we want you to know that we will always do whatever possible to ensure a secure and private environment to maintain your unquestioned trust. At HYPER PETS we are committed to honoring and respecting your individual privacy. We believe that your email address is private information and you have our assurance that we do not rent or sell your email address to anyone. We use your e-mail address to send order-related e-mails, like shipping confirmation as well as informational/sale newsletters. Hyper Products will always try to contact you by phone if we have a question about an order that you have placed with us. If we cannot reach you by telephone, we may contact you by email.